Thank you for choosing Garden Vacations. We are committed to providing a high-quality directory platform for resort hotels. Because our services—including standard directory listings and featured listing placements—are digital advertising services that provide immediate value and visibility upon publication, we enforce a strict no-refund policy.
By purchasing a listing or featured placement on Garden Vacations, you agree to the following terms:
1. All Sales are Final
All purchases made on Garden Vacations, including but not limited to directory listing access, subscription fees, and featured listing upgrades, are non-refundable. Once a transaction is processed and your listing or featured placement is live on our platform, the service is considered fully delivered.
2. Directory Listings
When you purchase access to a listing on our directory, you are paying for the digital real estate and the immediate potential visibility to our audience. Because this digital service cannot be “returned,” we do not offer refunds, partial refunds, or credits for any unused portion of a listing term.
3. Featured Listings
Purchasing a “Featured Listing” guarantees premium placement on our platform for the agreed-upon duration. As this inventory is reserved specifically for your property and cannot be resold for that past time period, all sales for featured upgrades are final and non-refundable.
4. Cancellations
If your listing is on a recurring subscription basis, you may cancel your subscription at any time by contacting us.
- Effect of Cancellation: Canceling your subscription will prevent any future billing charges. However, cancellation does not retroactively refund previous payments.
- Active Status: Your listing will remain active until the end of your current paid billing cycle, after which it will be downgraded or removed.
5. Listing Removal for Terms of Service Violations
Garden Vacations reserves the right to remove any listing that violates our Terms of Service (such as providing false information or inappropriate content). If a listing is removed for a Terms of Service violation, the account holder will not be entitled to a refund.
6. Contact Us
If you have any questions or concerns about this policy before making a purchase, please reach out to our support team.